Frequently Asked Questions

You can order in two ways: either tap the 'Order via WhatsApp' button on any product page to chat with us directly (we'll see the exact item you're interested in), or add items to your cart and checkout through the website.

If you're in Nairobi or surrounding suburbs, we deliver for free within 1 to 2 days. For upcountry orders outside Nairobi, we ship via couriers like Fargo Courier, G4S, or Easy Coach, which takes about 2 to 3 days.

Yes, if you're in Nairobi, you can pay on delivery with free delivery! You get to check your item first before paying via M-PESA Till Number or cash. For upcountry orders, we ask for payment before dispatch and share the courier tracking slip with you immediately.

100% original. We know how frustrating it is to buy a fake gadget. We only sell brand-new, authentic items in their original packaging. No copies, clones, or refurbished products.

Every gadget comes with a 7-day replacement warranty. If your item has a factory defect or isn't working right within 7 days of delivery, just send us a quick video on WhatsApp showing the issue, and we'll arrange a replacement unit for you.

We operate as an online retail store with dispatch hubs across Nairobi. By not having expensive physical retail shops, we keep our costs low and pass those savings on to you, offering genuine gadgets at great prices with free home delivery in Nairobi.