Privacy Policy

Last updated: July 2026

1. Information We Collect

We collect information you provide when placing an order, including your name, phone number, email address, and delivery location. We also collect browsing data through cookies and analytics tools to improve your shopping experience.

2. How We Use Your Information

We use your information to process orders, arrange delivery, communicate order updates via WhatsApp, and improve our website and product offerings. We do not sell your personal information to third parties.

3. Data Sharing

We share your delivery address and phone number with our courier partners solely for delivery purposes. We may share anonymized analytics data with service providers like Vercel and Supabase who help us operate our website.

4. Data Security

We implement appropriate security measures to protect your data. However, no online transmission is 100% secure. We use HTTPS encryption and follow industry best practices for data storage.

5. Cookies

We use essential cookies for website functionality and analytics cookies (via Vercel Analytics) to understand usage patterns. You can control cookies through your browser settings.

6. Your Rights

Under Kenyan data protection law, you have the right to access, correct, or delete your personal data. Contact us on WhatsApp to exercise these rights.

7. Third-Party Services

Our website uses Supabase for database and authentication, Vercel for hosting, and WhatsApp for customer communication. These services have their own privacy policies governing data handling.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

9. Contact

For privacy-related inquiries, contact us on WhatsApp or email hello@trivokenya.store.